klynn64
Cheer Parent
- Feb 25, 2012
- 524
- 800
How did I prove your point ? By believing the customer has the right to take their business elsewhere if they are dissatisfied ? You are assuming their dissatisfaction comes from a lack of wins? We remained at a gym for five years and never won once. When we left the gym it had nothing to do with wins or losses. Are there gym hoppers ? Absolutely. But they are in the minority and only hurt themselves. I would leave a gym rather than participate in stacking. I would NOT leave a gym due to not winning.You just proved my point. Many people do leave because a gym is not competitive. Which is why some Owner/Coaches feel the need to stack, to win be competitive and retain customers.
And in Business you do build relationships that extend beyond business, because if you don't your customers will not be loyal. Its what I do for a living and if I did not build those relationships I would be broke.
We will agree to disagree,