cheer25mom
Cheer Parent
- Aug 10, 2011
- 3,489
- 5,810
Anyone else ever had difficulty getting them to fix an error? We purchased team photo discs from them last weekend and the photos are not correct. We only got full floor shots (about 10 photos) of our team, along with everyone else in the division's full floor shots. None of our close up shots were on the disc. The photos were like this when viewed at the comp and we made them aware. We were assured it would be corrected in the discs. It wasn't. The corrected photos are available for order on their website, but I cannot get anyone to respond to multiple emails and phone calls to correct ours. Another parent in our gym got a prompt response by phone this week when placing an order. Anyone els have problems getting them to respond?
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