- Dec 14, 2009
- 7,635
- 18,436
They are in the process of updating for the new year. So if your login hasn't expired, it will within the next few days. In order to continue seeing the old videos, you'll have to sign up for a new package.
Here's the response I got about the updates and live info:
"I have a crew ready to man those tech and customer issues .
Faq's are being activated and will address problems as they arise. Email and social media support will be our main focus.
the Live stream Mobile to IOS devices will only service IPhones and IPads. I am going to alter this service level tomorrow and open mobile up to devices.
I will also activate a Live package for PC - it will combine VOD and Live Stream for $50"
So:
1. There will be email/social media access to technical support this year for the first time. I've helped in the past and will help as I can this year, but you'll have better options to communicate directly with technical support.
2. The FAQ link on the website will be active soon and will hopefully answer the common questions that we've gotten every year.
3. The live stream will work on the IOS devices. Not sure exactly what the "open mobile up to devices" means. I've asked for clarification.
4. They are adding support for live stream to PC's which I think will be popular.
That's what I have now. Hope it answers some questions.
Here's the response I got about the updates and live info:
"I have a crew ready to man those tech and customer issues .
Faq's are being activated and will address problems as they arise. Email and social media support will be our main focus.
the Live stream Mobile to IOS devices will only service IPhones and IPads. I am going to alter this service level tomorrow and open mobile up to devices.
I will also activate a Live package for PC - it will combine VOD and Live Stream for $50"
So:
1. There will be email/social media access to technical support this year for the first time. I've helped in the past and will help as I can this year, but you'll have better options to communicate directly with technical support.
2. The FAQ link on the website will be active soon and will hopefully answer the common questions that we've gotten every year.
3. The live stream will work on the IOS devices. Not sure exactly what the "open mobile up to devices" means. I've asked for clarification.
4. They are adding support for live stream to PC's which I think will be popular.
That's what I have now. Hope it answers some questions.