All-Star Vod Question
- Thread starter allstarmama
- Start date
Welcome to our Cheerleading Community
Members see FEWER ads... join today!
mygirlkristi
Cheer Parent
- Mar 29, 2012
- 85
- 51
You should see a list of teams for VOD - it's not all that long b/c not much has been uploaded that I can tell. And annoyingly - there's not a search function - BOOOO. You have to scroll down through the list. There should be a tab for each year - choose 2012.
- Apr 29, 2011
- 56
- 30
and the way you scroll is theres a down arrow at the bottom center of the list of teams.... not a side scroll thing. it took me a while to find it
mygirlkristi
Cheer Parent
- Mar 29, 2012
- 85
- 51
Does anyone know if I could add in$ for the live feed upgrade? I'm really frustrated with the lack of videos on VOD.
- Dec 14, 2009
- 7,635
- 18,436
You can use it on multiple devices, but you are correct that it can't be at the same time.
I've asked about the delay in uploads and will let everyone know when I hear back. USASF is not ignoring VOD customers, but I don't know what the issue is at this time. It's obviously not acceptable.
I have heard back and the search/sort function is being worked on and will be operational as soon as possible, but I don't have a time frame.
mygirlkristi
Cheer Parent
- Mar 29, 2012
- 85
- 51
It looks like new videos were just uploaded....finally. Hope it doesn't take this long going forward though. Shoot - spoke too soon. There are new videos - but not many...
- May 13, 2011
- 281
- 244
So if the USASF is just going to ignore the VOD customers like this, do we get our money back??
allstarmama
Cheer Parent
- Mar 23, 2010
- 285
- 199
- Thread starter
- #23
I emailed them and they told me to refresh my screen periodically. Really????? I hadn't thought of that! Frustrating!!!
- Aug 6, 2011
- 77
- 64
The last video I have is world cup lazers but there are still many other videos from ss and ssc that I didn't get yet? I don't understand in what order they are uploading the videos.
- Dec 14, 2009
- 7,635
- 18,436
I wouldn't try to use any rational explanation at this point.
mygirlkristi
Cheer Parent
- Mar 29, 2012
- 85
- 51
Yes, same here. It's really, really frustrating. I'm very disappointed.
- Dec 14, 2009
- 7,635
- 18,436
Still no word on the search/sort function, but I know they are working on it.
As to the delay in uploading, here's what I was told:
We had a few issues today due to the stream. We were loading a very high quality video and it was just too much. We had to go back and adjust the size of the files and feel that this will NOT be an issue tomorrow.
Technical support was receiving and addressing support issues at a rate of 3 per minute for several hours.
It was a rocky first day but have made the necessary adjustments. Sorry for the delays.
As to the delay in uploading, here's what I was told:
We had a few issues today due to the stream. We were loading a very high quality video and it was just too much. We had to go back and adjust the size of the files and feel that this will NOT be an issue tomorrow.
Technical support was receiving and addressing support issues at a rate of 3 per minute for several hours.
It was a rocky first day but have made the necessary adjustments. Sorry for the delays.
mygirlkristi
Cheer Parent
- Mar 29, 2012
- 85
- 51
Thanks for the information.
- Feb 24, 2012
- 1,105
- 1,819
- Jun 12, 2010
- 1,076
- 2,575
some people are saying they have rock solid, firestorm, cny, eclipse and such, am i the only one without them? just bought the vod just to see those teams tonight and sort of disappointed...
Who is excited for UCA College Nationals?
Who is excited for UCA College Nationals? What teams are you rooting for?
Daughter just got taken out of flyer spot
Hi Cheer world! I need help with this...
The death of the Large Divisions
I think it's so sad that there are only two teams left in Large Coed. Do you think Steel, Cali...
Strong starts
What gyms and team do you think are having a strong start/ standing out early? Woodlands Elite...
Similar threads
