- Nov 18, 2010
- 2,461
- 3,157
For those of you that make bows, I have a business question.
I made competition bows for a small program the other week, and I'm having a lot of problems with them. We discussed the fabric and design, she approved it, and I sent her pictures of the bows after making a few samples. She approved them all, loved them, and I went ahead and made the rest of them. I delivered them the other week, and have been having problems with her being super unhappy.
Problem 1- The youth bows were a typical, single fabric design. I used hot glue, heat n bond AND a spray adhesive. I checked every single one the day I delivered them and they were perfect. She told me they're peeling apart. I have more of the extra fabric and bows that have made it through being shoved in my backpack, duffel bag pockets, etc., and aren't peeling apart. I even tried to peel it apart and it wouldn't separate. She's supposed to be sending me pictures of the bows separating, but I just don't see how they're falling apart already when I left them there in perfect condition less than a week ago, and my fabric and extra bows are still perfect.
Problem 2- The Senior bows were a lace with a white back. In the picture, and when we discussed the design, I said it would be backed on white, because it would blend and disappear on a black back. She loved the picture of the sample I sent her, and agreed on white backing for the same reason, along with the reason that their uniforms are predominately black and she wanted something to stick out. Now, she hates it, and doesn't like the white backing and wants new bows for this team.
Here's the kicker. I asked when her first competition was, and never got a response. I had the bows delivered three weeks before just because I wanted to make sure she had them. She messaged me Wednesday saying she wanted new ones. They compete in a week and a half. How do I handle this?
I made competition bows for a small program the other week, and I'm having a lot of problems with them. We discussed the fabric and design, she approved it, and I sent her pictures of the bows after making a few samples. She approved them all, loved them, and I went ahead and made the rest of them. I delivered them the other week, and have been having problems with her being super unhappy.
Problem 1- The youth bows were a typical, single fabric design. I used hot glue, heat n bond AND a spray adhesive. I checked every single one the day I delivered them and they were perfect. She told me they're peeling apart. I have more of the extra fabric and bows that have made it through being shoved in my backpack, duffel bag pockets, etc., and aren't peeling apart. I even tried to peel it apart and it wouldn't separate. She's supposed to be sending me pictures of the bows separating, but I just don't see how they're falling apart already when I left them there in perfect condition less than a week ago, and my fabric and extra bows are still perfect.
Problem 2- The Senior bows were a lace with a white back. In the picture, and when we discussed the design, I said it would be backed on white, because it would blend and disappear on a black back. She loved the picture of the sample I sent her, and agreed on white backing for the same reason, along with the reason that their uniforms are predominately black and she wanted something to stick out. Now, she hates it, and doesn't like the white backing and wants new bows for this team.
Here's the kicker. I asked when her first competition was, and never got a response. I had the bows delivered three weeks before just because I wanted to make sure she had them. She messaged me Wednesday saying she wanted new ones. They compete in a week and a half. How do I handle this?