pctmom
Cheer Parent
- Dec 15, 2009
- 214
- 143
I'm going to agree with Cheeranamo, when you are coaching a private you are 100% contracted to working with that child. If something comes up at the front desk it should have been the thing that waited. The mother is paying for YOUR time and not another coaches (or she would be paying the other coach). Apologizing and giving her their next private for free was the correct thing to to - however, the responsibility for this "cost" should just be placed on you it should also be placed on your Director for not having the front desk staffed accordingly.